What Clients Say

Mixed Full & Part-Time Workforce

From working with you at my previous company, you were my natural choice as HR consultant when I joined Chapel 1877. We have already seen the benefits of your approach to help us resolve issues and stop them from happening again. Our new, tailored employee contracts and handbook will help everyone to understand our terms of employment and procedures.

Whilst your competitors only provide support by phone and email, I place a high value on your readiness to also pop in to discuss situations where a face-to-face meeting is the best approach. It’s just one of the ways you show how much you care about our team and business, which is why I chose to work with you again.

Richard Davies, General Manager, Chapel 1877 Restaurant, Cardiff

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Office & Contract Staff

It’s not just your expertise that I appreciate, it’s the value you deliver. For instance, your sharing of relevant information and improvement ideas.

Most recently, you updated our HR policies and procedures to ensure they meet current legislation and best practice. The assignment was performed efficiently and flexibly, keeping our involvement to a minimum. This allowed our team to stay focused on client projects.

On a personal level, I value your advice and know your insights will be measured and appropriate.

That is why you are someone I can and do recommend to my network.

Fiona McAllister, Managing Director, Beaufort Research Ltd, Cardiff

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Industry Association

Since joining our Board eighteen months ago, you have been an invaluable support to the organisation and me. You are clear thinking, hard-headed when needed, yet always fair to all sides.

Your input was fundamental to improving the performance of our organisation. We relied on your experience to successfully restructure our operations, guide us through some choppy waters and help us recruit a new CEO.

What surprised me most is your humility, which hides an encyclopedia of practical HR knowledge that comfortably dealt with every situation we encountered. We are delighted to have you as part of our team. You set the success bar very high and help us to hit it every time.

Miranda Parsons, Chair of the Board, Society of Homeopaths

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Local Government

I have learned you know who to ask, what to ask and how to ask to get to the nub of difficult personnel matters. Even better is that you do so in a professional, impartial manner that is fair to all parties concerned, and is seen as fair to everyone in the organisation.

When we called on you to assist with a challenging situation, you quickly identified the key issues and guided us through a precise course of action. As always, you delivered, and we achieved a resolution without recourse.

Mayor, Local Council

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Startup

You have been our HR ‘rock’ for several years, safely guiding us from start up through subsequent growth. Your handbook and contracts are relevant to our business and easy to understand for our employees and us. Particularly valuable is the reassurance I am doing everything right when I follow your procedures and advice in disciplinary situations.

Jean Wray, Director, Smarta Technology, Cardiff

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Business Growth & Change

We ended our contract with a national outsourced HR company because we needed a bespoke service to help our company grow. One of my contacts recommended I get in touch with you. What a difference you make to my business.

In contrast to the national provider, you provide strategic advice that helps the business to thrive. You are fair to all and your pragmatic approach has helped to create a collaborative working environment for our now fifty-strong team.

I like your open, honest appraisal of any situation. This helps us to resolve problems and put in measures that prevent reoccurrence. We have learned that we can rest easy when we follow your advice.

In the six years since we started working together, I have been delighted with everything you have done for us. So much so that I cannot imagine working with anyone else for our HR needs.

Ewan McConnell, Managing Director, Magor Designs Ltd, Resolven

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